There is a developing fraud trend that involves fraudsters calling cardholders pretending to be from the Bank and notifying the cardholder they have fraud. The fraudster proceeds to verify the full card number, and asks for expiration date and CVV. The fraudster will then tell the cardholder that they will be receiving a new card in the mail and need to enter their old pin into the phone and then enter a new pin into the phone. The cardholder thinks they’re receiving a new card and now the fraudster has all the information to create a card and go shopping with the card and PIN. The bank will never ask you for your full account number, CVV, or PIN. Please contact the Bank immediately if you receive or have received one of these phone calls.